Terms of Trade

Coy's Comics and Books | Last updated: January 2026

These Terms of Trade apply to all orders placed on coyscomics.com. Coy's Comics and Books is operated by Coy's Comics LLC ("Coy's Comics and Books," "we," "us"), 3100 Enterprise Dr, Saginaw, MI 48603. By placing an order, you agree to these Terms of Trade and to our Terms & Conditions.

1. Payment

• All online orders must be paid through our website checkout.
• Payments on our website are protected by 3D Secure authentication.
• All prices are listed in U.S. dollars.

2. Your Shipping Address

• During checkout, you'll be asked to review and confirm that your billing address is correct before your order is placed. Please check it carefully.
• We ship only to the address provided in your transaction. We can't change, correct, or redirect the shipping address after an order is placed.
• If there's a problem with the address on an order, we'll refund the transaction and ask you to place the order again with the corrected address.

3. Shipping

• We ship using UPS, FedEx, or USPS.
• International shipping is arranged individually. Please contact us before ordering.
• Customs fees, import duties, and taxes on international orders are the customer's responsibility.
• Once our shipping provider confirms delivery, responsibility for the package passes to the customer.

4. Damaged, Missing, or Incorrect Items

Please report any damage, missing items, or order mistakes within 7 days of confirmed delivery by emailing admin@coyscomics.com with photos of the package and the items. Claims reported after 7 days are not eligible. Once we've reviewed your report, we'll approve your claim and start the process.

Because every situation is different, we review each claim individually:

• Package damaged in transit: If the package was damaged by the carrier and delivered that way, we'll file a claim with the carrier. Please keep the box and all packing materials until the claim is resolved, as the carrier may require them.
• Package intact, contents damaged: If the package arrived intact but the items inside are damaged, we'll make it right with a replacement or a refund.
• Item missing from your order or wrong item sent: If something you ordered wasn't in the box, or we sent the wrong item, we'll correct it with a replacement or a refund.
• Package lost or stolen after delivery: If the carrier confirms delivery and the package later goes missing, we're unable to replace or refund it.

5. Returns

• New merchandise that is unopened and unread may be returned within 14 days of delivery.
• The following are not returnable: single issue comics, back issues, vintage toys, collectibles, and opened merchandise.
• Please contact us before sending a return. We'll approve the return and give you instructions. Items sent without approval may not be accepted.
• Approved returns are refunded to the original form of payment, unless you choose to receive store credit instead.
• The customer pays return shipping, unless the item arrived damaged or we made a mistake with the order.

6. Deposits, Preorders, and Cancellations

• Deposits are non-refundable unless stated otherwise.
• Once an order is placed, it cannot be canceled.

7. Item Condition

• New release single issues are shipped in 9.2 or higher condition. We do not guarantee any grade higher than 9.2. Condition is based on our own assessment and is not a professional grade (such as CGC).
• Back issues should be considered to be in good condition unless stated otherwise in the listing.
• If an item has damage or is incomplete, it will be noted in the listing, or we will contact you to confirm its condition with you before shipping.

8. Questions, Concerns, and Disputes

If you're ever dissatisfied or have a question about your order, please reach out to us. We will respond within 5 business days, as long as you contact us within the timeframes listed above (7 days for damage or missing items, 14 days for returns).

Please contact us before filing a dispute or chargeback with your bank or card issuer. Most issues can be resolved quickly and directly. If a chargeback is filed on an order that was delivered as described or without first contacting us, we may close the account. For full details, see our Terms & Conditions.