Terms of Trade

Prices & Taxes

All prices on this website are in United States dollars. All credit cards transactions will be charged in United States dollars. At present, Alter Ego Comics is only shipping to United States addresses.

Refunds/Returns/Disputes

Alter Ego Comics will not provide a refund where the customer has changed their mind about a product. However, if the product is faulty we will replace it or provide a full refund if a replacement is not available. Faulty products must be returned to Alter Ego Comics, 230 N. Main St., Lima, OH 45801. Reasonable costs associated with the returning of goods will be reimbursed. Also, if the description of the product on our website does not adequately describe the purchased item, we will replace the item with a more suitable product. If no description is available, or if you are unsure of the item, please enquire directly with the store at marc@alteregocomics.com. All staff are familiar with most items in store and a response will be provided promptly.

Payment Options

At this time, Alter Ego Comics only accepts credit cards (VISA, MC, AMEX, DISC).

"In Stock" & "Sold-Out"

For "Latest Releases" items that are listed as "Sold Out", please enquire as to the availability of re-orders at marc@alteregocomics.com. Many items arriving each week are individual customer orders that we do not intend to carry as general stock, however we may be able to order them in for you. For "Trade Paperbacks", "Toys" & "Games" almost all items are in stock at our store. Items not in stock are on order with our distributors, due to be re-supplied. "Trade Paperbacks", "Toys" & "Games" listed as "Sold Out" are currently out of print with the publisher but are expected to be re-printed in the near future. If an order is received for an item that is currently not in store, and a delay of more than ten days is expected, we will notify you and ask if you wish to cancel the order, or wait for it to be restocked.

Shipping

All orders received for items that are in stock will ship within two working days. We currently use the US Postal Service and UPS as carriers.